By proceeding with a booking, you will be confirming on behalf of you and the rest of your party that you agree to the Terms and Conditions below. If you have any further queries, please address it with a member of the team when making your enquiry.
Deposits: Table Bookings
A deposit will be required during peak times, event days and for larger parties. This will not be refundable, but it will be fully redeemable on the day of your booking. If you need to cancel your booking, we will need 48 hours notice in order to issue a full refund on your deposit.
Failure to cancel within 48 hours of your booking will result in a forfeit of your deposit. If you have purchased a package to secure the area and fail to cancel within 48 hours of your booking, there will be a cancellation fee of £10 per table.
Please be aware that if you choose not to use your deposit at the bar on the day, this will not be refunded to you as it is a minimum spend for the area.
Please be aware that our booking terms and cancellation policy varies depending on the type of booking. For example, our Christmas Functions have specific cancellation terms. Please see the dropdown options below for specific booking types.
Grace Period
Please arrive on time for your booking, as we will only be able to hold the area for 30 minutes. Failure to arrive within this time will result in us offering the area to another party and a forfeit of your deposit.
For parties that have not paid a deposit, we will hold the table for 15 minutes before we offer it to another party.
For Parties that have purchased a package, failure to arrive within 30 minutes of your arrival time will result in us offering the area to another party. You will still be able to have your package, but we will not be able to guarantee a table for you after this 30 minutes is up.
Please note your booking period will not be extended for late arrivals.
Food Allergens
At The Dock, we take food allergens very seriously, so if you or any member of your party have an allergy, please let us know. We have an allergen list showing all of the 14 allergens legally required that are contained in every dish on our menu. We have strict procedures in place for taking and preparing allergen orders, however, even with the considerable efforts we go to unfortunately we can never 100% guarantee that our dishes will be totally free of allergens.
Challenge 25: Bring your ID!
We’re sure you’re already aware, but as much as we would love to have everyone join the party, we are unable to allow under 18’s into the venue from 8pm.
We run a Challenge 25 policy here at The Dock, so if anyone in your party is lucky enough to look under the age of 25, please inform them to bring a valid ID on the night. Failure to do so could result in them being unable to enter the venue on the day of your booking, and we definitely don’t want that to happen! If this were to happen on the day and the rest of the party decide not to stay, this will result in a forfeit of your deposit.
Responsible Drinking
The Dock promotes safe and responsible drinking. Always know your limit. We will not serve or allow entry to anyone who appears intoxicated, and you will be asked to leave the premises if you are intoxicated.
Dress Code
We have a smart, casual dress code here at The Dock. We also cannot allow any offensive or rude materials and decorations.
Birra Moretti Garden: Table Bookings
Please be aware in the event of adverse weather on the day of your booking, we will do our utmost best to find you a space indoors. However, due to other parties booked in on the same day, we cannot guarantee that we will have a table available for you.
Dining: Bottomless Drinks Upgrade
With our Bottomless Drink Upgrade, food is not included and will be charged as extra.
Guests purchasing the bottomless drinks are required to dine with us and the offer is only available to those ordering any main, burger or Sunday roast from our menu.
Available for customers to pre-order only. This offer cannot be purchased on the day of the booking. 90 minutes of unlimited drinks is available from the time of booking.
A deposit of £5 per person will be required to secure your booking. This will not be refundable, but it will be fully redeemable on the day of your booking. If you need to cancel your booking, we will need 48 hours notice in order to issue a full refund on your deposit. Failure to cancel within this time will result in a forfeit of your deposit.
Please drink responsibly. Drinking to excess will not be permitted. We reserve the right to cease serving at any time. Management reserves the right to withdraw this offer at any time and without notice.
The Big Dock Quiz
A £2 cash entry fee is required for everyone participating in our Quiz Night.
A maximum of 6 people can be on one team.
Upper Deck: Bar Area
UPPER DECK BAR AREA
To book the Bar Area upstairs, the party does require a minimum of 30 people.
If you are looking to book for over 50 guests, we have another area we could rope off for you and your party. These two areas can hold a maximum of 100 guests.
The Bar would be serving both your party and guests in the restaurant area. If you are looking for exclusive hire of the whole of our upstairs area, please make an enquiry for the Upper Deck Exclusive Hire.
All areas in our Upper Deck are available for bookings until 12:00 AM. Please note that the Upper Deck will close at this time.
DEPOSITS AND MINIMUM SPEND
A minimum spend is required to book the this area. This must be paid in advance to secure your booking. This will not be refundable on the day of your booking, but it is fully redeemable. The full amount must be redeemed on the day. If the full amount is not spent, the outstanding balance will not be refunded to you as it is a minimum spend for the area.
To secure the area, we will require a deposit with the remaining balance to be paid 7 days before your booking.
DECEMBER BOOKINGS: Please note for December bookings, we will require the remaining balance to be paid 14 days before your booking.
BUFFETS
If you are adding on a Buffet, we will need your buffet choices and full payment 7 days before the date of your booking.
DECEMBER BOOKINGS: Please note for December bookings, we will need your buffet choices and full payment 14 days before the date of your booking.
CANCELLATIONS
If you need to cancel your booking, we will need 7 days notice in order to issue a full refund on your deposit. Cancellations made after this deadline will result in the forfeiture of your deposit.
DECEMBER BOOKINGS: Please note for December bookings, if you need to cancel your booking, we will need 14 days notice in order to issue a full refund on your deposit. Cancellations made after this deadline will result in the forfeiture of your deposit.
Upper Deck: Exclusive Hire
UPPER DECK: EXCLUSIVE HIRE
For exclusive hire of our Upper Deck, the party will require a minimum of 50 people.
Our Upper Deck is available to book until 12:00AM. Please note that the Upper Deck will close at this time.
DEPOSITS AND MINIMUM SPEND
A minimum spend is required to book the this area. A minimum spend is required to book the this area. This must be paid in advance to secure your booking. This will not be refundable on the day of your booking, but it is fully redeemable. The full amount must be redeemed on the day. If the full amount is not spent, the outstanding balance will not be refunded to you as it is a minimum spend for the area.
To secure the area, we will require a deposit with the remaining balance to be paid 7 days before your booking.
DECEMBER BOOKINGS: Please note for December bookings, we will require the remaining balance to be paid 14 days before your booking.
BUFFETS
If you are adding on a Buffet, we will need your choices and full payment 7 days before the date of your booking.
DECEMBER BOOKINGS: Please note for December bookings, we will need your buffet choices and full payment 14 days before the date of your booking.
CANCELLATIONS
If you need to cancel your booking, we will need 7 days notice in order to issue a full refund on your deposit. Cancellations made after this deadline will result in the forfeiture of your deposit.
DECEMBER BOOKINGS: Please note for December bookings, if you need to cancel your booking, we will need 14 days notice in order to issue a full refund on your deposit. Cancellations made after this deadline will result in the forfeiture of your deposit.
Christmas 3-Course
DEPOSITS & FINAL PAYMENT
A deposit of £10 per person will be required to secure the booking. This will not be refundable, but it will be redeemable against the total spend of your Christmas Food Function.
Full payment will be required 7 days before the date of your booking.
FOOD ORDERS AND SERVING TIMES
Our Festive 3-Course Bookings will take place over a 3-hour period, and we will require the area back after your booking. If you would like to stay with us for drinks after your booking, please let us know and we will check availability in our Bar area for you.
We will require food choices 7 days before the date of your booking.
Food will be served approximately within 20 minutes from the time you have booked in for. Please note your booking period will not be extended for late arrivals.
IMPORTANT INFORMATION
Due to scheduling constraints and other reservations, pre-ordered meals will be served at the designated reservation time, regardless of arrival delays. Due to this, we kindly ask all party members to arrive on time for your reservation.
Please note your booking period will not be extended for late arrivals.
CANCELLATIONS
If you need to cancel your booking, we will need 7 days notice in order to issue a full refund on your deposit. Cancellations made after this deadline will result in the forfeiture of your deposit.
Guests who cancel their reservation within 24 hours of your booking date will be responsible for the full cost of any pre-ordered meals.
Christmas Buffet
DEPOSITS & FINAL PAYMENT
A deposit will be required to secure the booking. This will not be refundable, but it will be redeemable against the total spend of your Christmas Food Function.
Full payment will be required 14 days before the date of your booking.
FOOD ORDERS AND SERVING TIMES
We will require food choices 14 days before the date of your booking.
Buffet serving times are available on a first come first served basis.
Please note your serving time and booking period will not be extended for late arrivals.
IMPORTANT INFORMATION
Due to scheduling constraints and other reservations, pre-ordered food will be served at the designated reservation time, regardless of arrival delays. Due to this, we kindly ask all party members to arrive on time for your reservation.
Please note your booking period will not be extended for late arrivals.
CANCELLATIONS
If you need to cancel your booking, we will need 14 days notice in order to issue a full refund on your deposit. Cancellations made after this deadline will result in the forfeiture of your deposit.
Guests who cancel their reservation within 24 hours of your booking date will be responsible for the full cost of any pre-ordered meals.